Contract talks between the American Postal Workers Union (APWU) and the U.S. Postal Service for a new contract start Thursday. Along with asking for fair wages and benefits, the APWU wants improvements in customer services, including postal banking.
“There are two competing visions of the future of the Postal Service,” said APWU President Mark Dimondstein. “Postal management’s policy has been to severely degrade service, dismantle the postal network, and engage in piecemeal privatization. ... Management has shortened hours at neighborhood post offices, closed mail processing centers, lowered delivery standards, and slowed mail delivery."
Instead of trying to "save money" by cutting service with layoffs and closings that cause more customers to turn away, which costs revenue, the Postal Service should add services such as postal banking. This would also help millions of people who currently are left wide open to predatory services like payday lending.
Postal Banking: A Public Option For Banking
Until 1967, the Postal Service (then called the Post Office) operated postal banking through the United States Postal Savings System. Reviving postal banking would be like offering a "public option" for financial services. It would let people have accounts they could use to cash checks, get small loans, pay bills and even get prepaid debit cards. These services would enable lower-income Americans to avoid the exploitative "payday lenders" and check-cashing "services" that eat up working people's earnings.
The Postal Service would use existing bank infrastructure as the backbone for these services, particularly the debit card service. In "A public option for banking," Mike Konczal explains how the Treasury Department is already doing this with their Direct Express debit card program for disability and pension payments.
The program allows unbanked recipients of Social Security, federal disability and a few pension-related federal programs to receive their benefits on a debit card. The program emerged from congressional efforts in the 1990s to move from paper checks to direct deposits for these benefits. Congress tasked Treasury to make sure there were low-cost accounts available to the unbanked so they could access deposits.
... By 2007, the department initiated a competitive bidding process for the cards, and Comerica won the account by offering the low-fee schedule the cards now have.
The Treasury Department is already offering this service. There is no reason the Postal Service could not do the same thing with postal banking.
Millions Would Benefit
A lot of people would benefit if the Postal Service offered postal banking. The term for people with no bank accounts is "unbanked.' According to the 2013 FDIC National Survey of Unbanked and Underbanked Households, "7.7 percent (1 in 13) of households in the United States were unbanked in 2013. This proportion represented nearly 9.6 million households." On top of that, "20.0 percent of U.S. households (24.8 million) were underbanked in 2013, meaning that they had a bank account but also used alternative financial services (AFS) outside of the banking system."
In "The Post Office Should Just Become a Bank, David Dayen explains how this idea could free these millions from the grips of "check-cashing stores, pawn shops, payday lenders, and other unscrupulous financial services providers who gouged their customers to the tune of $89 billion in interest and fees in 2012," and help the Postal Service at the same time. With small fees for services, including small, low-interest loans, the Postal Service would be helping Americans and increasing its funding.
Post offices could deliver the same services at a 90 percent discount, saving the average underserved household over $2,000 a year and still providing the USPS with $8.9 billion in new annual profits, significantly improving its troubled balance sheet. The report calls simple financial services “the single best new opportunity for the posts to earn additional revenue.”
These millions are not being served now by the financial industry, as Dayen explains,
Banks don’t want these customers; if they did, they would actually make a play for their business. Large banks have closed branches in the very low-income communities with the largest percentages of unbanked Americans. In fact, banks find it more profitable to fund payday lenders that charge junk fees and outrageous interest—currently the subject of a Justice Department investigation—than actually take market share away from them.
Instead of partnering with predatory lenders, banks could partner with the USPS on a public option, not beholden to shareholder demands, which would treat customers more fairly.
If ever there was an idea whose time has come (again) it is the idea of a public option for postal banking. It would help millions of people, would boost the revenue of the Postal Service and would demonstrate that our government actually can be on the side of regular people. (Note that a government service in a democracy should be providing a government service, not trying to "operate like a business" and "make money" off of citizens.)