There is a bipartisan bill in the Congress that regulates call centers, names companies that move jobs out of the country, gives customers the right to talk to Americans if they are having trouble understanding the support representative, protects private information that you give to the representative and bans federal grants or guaranteed loans to American companies that move call center jobs out of the US. A group of big companies and their lobbying organizations has come out against the bill and the list shows you why you call your Representative and let them know you are for it, and for bills like it that protect consumers and jobs.
The U.S. Call Center Worker and Consumer Protection Act
The bipartisan U.S. Call Center Worker and Consumer Protection Act, H.R. 3596, has 75 sponsors in the House. It can pass, so help give it a push. It gives consumers the right to ask where the person they are speaking with is based, and ask for an American-based representative instead. Among the things this bill would accomplish:
I've written about the bill:
January: India And Philippines Declare War On Call Center Bill .
List Of Who's Against It Shows Why You Should Be For It
A number of companies and their lobbying organizations put out a letter opposing H.R. 3596 , saying that giving the public info on companies that are outsourcing would create a "blacklist" and would "increase costs" (wages of the 99%). The list shows why you want to support the bill:
Who is in charge here, big corporations and their lobbyists or We, the People? Call your Representative and ask them to co-sponsor and vote for this bill.