call center

There is a bipartisan bill in the Congress that regulates call centers, names companies that move jobs out of the country, gives customers the right to talk to Americans if they are having trouble understanding the support representative, protects private information that you give to the representative and bans federal grants or guaranteed loans to American companies that move call center jobs out more »

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Last week Rep. Tim Bishop (D-N.Y.) and Rep. David McKinley (R-W.Va.) introduced The U.S. Call Center Worker and Consumer Protection Act, a bipartisan bill to both help fight the offshoring of call-center jobs and protect consumers. more »

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